Shipping Policy

1. Digital Product Delivery

• All digital services and platforms (e.g., websites, apps, ERP systems, SaaS products) are delivered electronically.
• Delivery is made via:
  • Secure dashboard access
  • Staging links or hosting credentials
  • Email or client portal (if applicable)
• Delivery timelines are based on project scope and are communicated during onboarding.
• No shipping charges apply to digital products.

2. Physical Product Delivery (if applicable)

• For any physical items (e.g., printed brochures, branded merchandise, hardware integrations), shipping is available within Pakistan and select international regions.
• Shipping charges vary based on location, weight, and courier service.
• Estimated delivery time: 3 to 10 business days within Pakistan; 7 to 21 business days internationally.
• Tracking information is provided once the item is dispatched.

3. Shipping Partners

• We work with trusted logistics providers including TCS, Leopards, DHL, and others depending on region and urgency.
• Clients may request express delivery at additional cost.

4. Address Verification

• Clients must provide a valid and complete shipping address.
• Utility bill or government-issued ID may be required for address verification.

5. Shipping Issues & Claims

• If a shipment is delayed, lost, or damaged:
• Clients must report the issue within 48 hours of expected delivery.